Healthcare Consulting FAQs

General Inquiries

• What Services Are Included?

  • Services vary, but typically include claim submission, denial management, patient billing, payment posting, and collections. 

  • Some services handle MIPS tracking, patient calls for payments, and offer patient portals for statements and online payments. 

  • When needed we also offer credentialing

• How Much Do They Cost?

  • Billing fees are 6% of the reimbursement.  

  • Some providers may have startup fees, although these can sometimes be waived. 

• How Do You Ensure Data Security and Compliance?

  • We  use secure systems for data backup and transfer, often employing electronic systems and compliance with HIPAA regulations.   

• How Do You Handle Rejected Claims?

  • We have a low rejection rate and manage the appeal process to ensure claims are reconsidered. 

• How Do You Work with Our Practice?

  • Ask if you'll have a dedicated contact person for your account. 

  • Inquire about their ability to integrate with your existing practice management software.  

• Can I See Reports and Data?

  • Absolutely, we provide monthly reports of your billing and payments, as well has credentialing updates.